Tiffani Marsing

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Activity overview

Latest activity by Tiffani Marsing
  • Tiffani Marsing created an article,

    Need to shrink large logs files

    Description Once you have reviewed/corrected errors in the log files you may have need to shrink them to reclaim database space. Applies To V9/10 Solution/Immediate Workaround Right-click the datab...

  • Tiffani Marsing created an article,

    Transaction not successfully started

    Description When changing a data type, the error "Transaction not successfully started" appears. In looking at the webmaster or tomcat logs located here: <drive>:\Enterworks\logs\EnableServer\enabl...

  • Tiffani Marsing created an article,

    Import and Export Functions Not Processing

    Description Imports and Exports are stuck in a queued state indefinitely.  Applies To All versions Cause If there are aborted jobs in a queued state, these can prevent other jobs from running.  Sol...

  • Tiffani Marsing created an article,

    Work Item in Workflow is Locked by “owner”. Record Says “Not Linked”, No Option to Save and Send

    Description A work item in the workflow is stuck. It was locked because of an “owner”. After removing the owner lock there is no option to Save and Send. It says “Not Linked”. Applies To All Versio...

  • Tiffani Marsing created an article,

    EPX How To Restore Connectivity To Database

    DESCRIPTION If EPX loses connectivity to the database, it will retry, but if it fails, services need to be restarted in order to regain connectivity. APPLIES TO All Versions   SOLUTION/IMMEDIATE WO...